Our Hotel

Experience 5 star luxury hotel services at Grand Hyatt Guangzhou

Hotel Features

  • 350 Rooms including 22 Suites
  • Open Island Bathroom Concept
  • Pearl River New City and Huacheng Square Views
  • The Penthouse - Private Chinese Dining Suites
  • 25 Metre Indoor Roof-top Lap Pool
  • Luxurious Roof-top "O" spa Facilities
  • Luxurious Wedding Venue
  • Multi-functional Grand Ballroom
  • 6 Conference Rooms & 1 Boardroom
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Accessibility

Grand Hyatt Guangzhou offers specially equipped rooms for physically challenged guests. Employees at the hotel are trained to assist guests with special needs, enabling all visitors, regardless of ability, to enjoy a pleasant and safe stay. At Grand Hyatt Guangzhou, we want to ensure that all our guests are comfortable.

The following facilities for physically challenged guests are available at Grand Hyatt Guangzhou:

  • Four specially adapted rooms located on the 4th,5th, 6th and 7th floors, all of which have connecting rooms
  • Adjusted sinks and storage space
  • Wheelchair-accessible doors and elevators
  • Roll-in showers
  • Special supports in the bath tubs and toilets
  • Accessible public toilets
  • Spa, fitness center and pool on the 24th floor accessible via elevator
  • Audiovisual smoke detectors in guestrooms and public areas

For assistance, please contact us on +86 20 8396 1234 or 24-hour Assistant Manager on duty.
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Business Services

The Business Centre at Grand Hyatt Guangzhou offers 24-hour assistance with:

  • Secretarial Services 
  • Travel Arrangements
  • Translations
  • Courier Services
  • Laptop Computers
  • Rental of Audio-Visual Equipment and Mobile Phones

Enquiries: +86 20 8396 1234 ext. 3200

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Guest Services

Grand Hyatt Guangzhou hotel, China combines the traditional values of courtesy, care and discretion with all the comforts you'd expect of a truly world-class hotel. Whether your visit is for an important meeting or a relaxing weekend, the hotel offers a wide range of 5 star Guangzhou hotel guest services that will make your stay special.
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Internet Access

Stay connected during your stay with us at Grand Hyatt Guangzhou. See below for the type of Internet access and availability.

Complimentary wireless Internet access will be available throughout the hotel for guests staying in the hotel.

Enquiries, please contact Guest Services Center: +86 20 8396 1234

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Map & Directions

From the Airport
  • Take the Airport Express Highway to the San Yuan Li exit and drive to Huangpu Dadao.
  • Get off at the Huangpu Dadao exit
  • Then turn right on Zhujiang West Road and the hotel is on the left.

Distances to the Hotel

  • Guangzhou Baiyun International Airport: 40 km - 50 mins
  • Guangzhou East Railway Station: 6 km - 15 mins
  • Guangzhou South Railway Station: 28 km - 35 mins
  • Canton Tower: 5.5 km – 10 mins
  • Pearl River New City Metro Station: 300 m (on foot)
  • Huacheng Square (APM Station): 300 m (on foot)
  • Guangdong Museum: 500 m (on foot)
  • Guangzhou Opera House: 500 m (on foot)
Taxi Card
Grand Hyatt Guangzhou offers a "Taxi Card." This card provides bilingual address information which can be presented to taxi drivers in order to ensure guests arrive at the correct destinations. To obtain your Taxi Card, please click here.
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Onsite Services

  • Airport Limousine and Personal Airport Greeting
  • 24-hour Assistant Manager and Concierge
  • 24-hour Technology Concierge
  • 24-hour Fitness Centre
  • Currency Exchange
  • Laundry and Valet
  • Baby-sitting Services
  • Express Check-Out
  • Individualized Turn-Down Room Amenities can be arranged

Visitor Information
All visitors entering the People's Republic of China must possess a valid passport and relevant visas / certificates.

Language: Mandarin, Cantonese, English
Currency: China Yuan Renminbi (CNY)
Climate: Summer 25°C (77°F) to 33°C (92°F)
Winter 6°C (43 F) to 12°C (54F)
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Parking

Grand Hyatt Guangzhou offers car parking facilities for guests and visitors.
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Transportation

Grand Hyatt Guangzhou offers assistance with airport transfers and personal airport greeting service.  Please contact our concierge for further information.

Transportation

From
Distance
Time
Baiyun International Airport
40 km
45 mins by car
Guangzhou East Railway Station
6 km
10 mins by car
Pazhou Complex
Guangzhou South Railway Station
Pearl River New City Subway Station
Huacheng Square APM Station
10 km
28 km
300 m
300 m
15 mins by car
35 mins by car
on foot
on foot
     
     
Taxi
Guangzhou Baiyun International Airport:
  • Operating Hours: 24 hours
  • Charges approximately CNY150

 

Guangzhou East Railway Station:

 

  • Operating Hours: 24 hours
  • Charges approximately CNY20

 

For details, please contact us on +86 20 8396 1234 ext. 3447 or e-mail Concierge.guagh@hyatt.com
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Grand Hyatt Guangzhou
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Check-in/Check-Out

Check-in Time: 02:00 PM
Check-out Time: 12:00 PM

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12 Zhujiang West Road, Pearl River New City, Tianhe District, Guangzhou, China, 510623